Shipping

Production time is 3-5 business days. We understand sometimes you need something sooner - please reach out if this is the case and we are happy to do our best to accommodate! hello@shenandsam.com

All of our packages are sent via USPS, once your order has shipped, you will receive a tracking number.

Returns/Exchanges

All purchases made are final, but we understand that sometimes you change your mind or something didn't work out as planned! We do allow exchanges only. Please email us at us at hello@shenandsam.com. If your exchange is approved, we will issue a return authorization number. If approved, please mail products to:

Shen & Sam Co.
1 League #60253
Irvine, CA 92602